Return & Refund Policy

Effective Date: Effective as of: May 15, 2025

At NFC LINK UAE, we are committed to ensuring a transparent and fair return and refund process. Our goal is to make your shopping experience smooth, secure, and satisfactory.

1. Eligibility for Returns

  • The item was received damaged, defective, or incorrect.

  • The request is submitted within 7 days of receiving the item.

  • The item is unused, in original packaging, and in resalable condition.

⚠️ Please note: Custom-designed products (such as NFC cards with names/logos) are not eligible for return unless defective.

2. How to Request a Return

To initiate a return, please contact our support team via:

Include your order number and reason for return.

3. Refund Processing Time

Once we receive the returned item and verify its condition:

  • Refunds will be processed within 7–10 business days.

  • Refunds are issued to the original payment method used.

4. Shipping Costs

  • Return shipping fees are the responsibility of the customer.

  • In cases of incorrect or damaged items, we will cover the return shipping.

For any assistance, feel free to contact us.

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